Most common
problems & fixes

Is your Hotpoint FFUG 20xx x O3 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Thick layer of ice formation

Ice formation makes cold transference to food products more difficult and increases energy consumption.

Defrost the appliance if ice forms.

Doors do not close properly

The seals are damaged or the doors are opened too frequently.

Check and replace the door seals if damaged; avoid frequent door openings.

Food inside the refrigerator is beginning to freeze

The temperature set is too low.

Adjust the temperature to a higher setting.

Display is completely switched off

The plug is not properly inserted into the electrical socket or there is no power.

Ensure the plug is inserted properly and that there is power supply.

View all problems & fixes

Quick setup

Follow these easy steps to get your Hotpoint FFUG 20xx x O3 Refrigerator up and running in no time.

1

Positioning the Appliance

Place the refrigerator in a well-ventilated, humidity-free room. Ensure it is protected from direct sunlight and not placed near heat sources. Do not obstruct the rear fan grills. The compressor and condenser require good ventilation to operate correctly and save energy. Install the appliance on a level and rigid floor.

2

Waiting Period After Transportation

After transporting the appliance, carefully place it in an upright position and wait at least 3 hours before connecting it to the electricity mains. This ensures the appliance operates as it should.

3

Electrical Connection

Ensure the appliance is earthed and the plug is compliant with the law before inserting it into the electrical socket.

View the rest of the steps

Cool Breeze with Active Oxygen!

The Hotpoint FFUG 18xx x O3 and FFUG 20xx x O3 feature Active Oxygen, which releases ozone molecules inside the refrigerator to keep your food fresher for longer by tackling bacteria and stinky odors. It's like having a mini air purifier inside your fridge!

Super Freeze for Super Parties!

Planning a party? The Super Freeze function rapidly cools your freezer, perfect for chilling those last-minute ice creams or popsicles. Just hit the button, and watch the magic happen as your treats get colder faster than you can say 'ice, ice baby'!

Troubleshooting

The Hotpoint FFUG 20xx x O3 Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hotpoint might be giving you.

Red LED

The product is switched off. Ensure the product is properly connected to the power source and press the ON/OFF button to operate.

Green LED

The product is operating. No action needed; the product is functioning properly.

Temperature Adjustment

Modifies the temperature setting of the refrigerator. Use the control panel to adjust the temperature; confirmation will appear on the display.

More Troubleshooting

Appliance Registration and Guarantee

Register your Hotpoint FFUG 18xx x O3 or FFUG 20xx x O3 refrigerator to activate a 5-year parts guarantee. This registration provides added benefits and peace of mind for your appliance ownership.

Active Oxygen and Super Freeze Functions

The Active Oxygen function helps maintain freshness by reducing bacteria, while the Super Freeze function rapidly decreases the freezer temperature to quickly freeze new items. Both functions are indicated by specific LEDs on the control panel.

Reversible Doors

The refrigerator features reversible doors. Contact the Technical Assistance Centre if you need to change the direction in which the doors open.

Energy-Saving and Holiday Functions

The I-CARE function adjusts temperatures automatically to save energy. The Holiday function sets optimal temperatures for energy conservation while you're away, indicated by the respective LED lights.

Troubleshooting and Assistance

If issues arise, consult troubleshooting tips before seeking assistance. For unresolved problems, contact Hotpoint Service for expert support and service.

Description of the Appliance

The Hotpoint refrigerator/freezer combination features a control panel with various functions, including ON/OFF, ICE PARTY, and temperature adjustments for both the refrigerator and freezer compartments. The appliance is designed with multiple compartments like storage, freezer, fruit and vegetable bin, and a wine rack.

Installation Instructions

Ensure the appliance is placed in an upright position for at least 3 hours after transportation before connecting it to the electricity mains. This ensures proper functionality and longevity of the appliance.

Cleaning and Maintenance

Clean the interior with warm water and bicarbonate of soda. Avoid using solvents or abrasive products. Regular cleaning helps maintain efficiency and hygiene.

Safety Precautions

Designed for domestic use, the appliance must not be used outdoors or for commercial purposes. Follow all safety instructions to prevent accidents and ensure proper operation.

Temperature Adjustments

Modify temperatures easily via the control panel. The refrigerator offers a range of +2°C to +8°C, while the freezer ranges from -18°C to -26°C. Adjustments are confirmed on the display.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Proper Installation

Install the appliance in a fresh and well-ventilated room, protected from direct sunlight and away from heat sources to ensure optimal performance.

Temperature Setting

Set the refrigerator display temperatures appropriately. For the refrigerator, select values from +2°C to +8°C, and for the freezer, from -18°C to -26°C. Adjust using the - and + buttons on the control panel.

Avoid Overloading

Do not fill the appliance with too much food. Cold air must circulate freely for proper food preservation. Obstructed circulation forces the compressor to work continuously, increasing energy consumption.

Defrosting

Defrost the appliance if ice forms. A thick layer of ice makes cold transference to food products more difficult and results in increased energy consumption.

Door Usage

To conserve energy, try to avoid keeping the door open for long periods or opening it too frequently.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Features

  • Model: FFUG 18xx x O3, FFUG 20xx x O3
  • Type: Refrigerator/Freezer Combination

Control Features

  • Control Panel: Includes ON/OFF button, temperature adjustment for refrigerator and freezer
  • Temperature Adjustment: Refrigerator: +8°C to +2°C, Freezer: -18°C to -26°C

Temperature Functions

  • Super Freeze: Activates rapid freezing, LED lights up
  • Holiday Function: Sets refrigerator to +12°C and freezer to -18°C
  • I-CARE Function: Automatically adjusts temperature for energy efficiency

Special Features

  • Active Oxygen: Releases ozone to reduce bacteria and odors
  • Ice Party: Lowers temperature for quick bottle cooling
  • Easy Ice: Double tub for optimal freezer space and ice availability

Design and Build

  • Reversible Doors: Yes, contact Technical Assistance to change direction
  • Shelves: Removable multipurpose shelves and bottle shelf
  • Lighting: Dual LED/LED lighting

Installation

  • Voltage Range: 220-240V
  • Maximum Power: 150W

Hotpoint FFUG 18xx x O3 Refrigerator

The Hotpoint FFUG 18xx x O3 refrigerator is a sophisticated appliance designed to seamlessly blend into any modern kitchen while offering superior cooling capabilities. This model features an innovative No Frost system that ensures cold air circulates continuously, effectively preventing ice and frost formation to maintain optimal food freshness. The refrigerator is equipped with an advanced Food Care Zone, perfect for preserving delicate items like meat and fish, extending their freshness for up to a week. An integrated Active Oxygen feature releases ozone molecules, combating bacteria and minimizing unpleasant odors, thereby ensuring a hygienic environment inside the appliance. The intuitive temperature control panel allows for precise adjustments, while smart functions such as Super Freeze and Holiday Mode provide tailored performance to suit your lifestyle needs. With a reversible door design and energy-efficient operation, the Hotpoint FFUG 18xx x O3 is a reliable and stylish choice for those seeking convenience and innovation in their kitchen.